Privacy Policy

This privacy policy (“PrivacyPolicy”) sets forth our commitment to respect our user’s online privacy and recognise their need for appropriate protection and management of any PersonalInformation (as defined below) that is shared with us. This Privacy Policy explains how we may collect, use, disclose and protect the information provided by the user while accessing our website in the future. Please read this PrivacyPolicy carefully. By accessing or using the services provided by the company, the user agrees to this Privacy Policy and consents to the Company’s collection, use, disclosure, retention, and protection of the personal information, as described in this Privacy Policy. We reserve the right to deny providing service to the users in case they do not agree with this PrivacyPolicy

This Policy has been created to demonstrate its commitment towards the Information Technology Act, 2000 read with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2019 and towards the Company’s global policy for data privacy and protection.

We are extremely proud of our commitment to protect your privacy. We value your trust in us. We will work hard to earn your confidence so that you can enthusiastically use our services.Please read the following policy to understand how your Personal Information maybe treated as you make full use of our website.

1.    What data we may collect?


We aim to collect information from the user in a variety of ways.


a.    The information that we collect from the user:


·      Name

·      ContactNumber

·      EmailID

·      Password

The user will not be under any obligation to provide the above-mentioned personal information, however, refusal to provide such information may hamper the user’s right to access some features of the webpage.

b.    The information automatically collected by us:


We collect the internet activity of our users’ device once they visit the website and collect information such as the IP address of the device, device information, the number of times a web page has been visited, the time that it was visited on as well as the amount of time spent on the webpage.

2.    What will be the purpose of collecting information from the user?


We may use the information so collected for the purposes including but not limited to:


·      To understand our users and improve the user experience by providing the content in the most effective manner.

·      To analyse the collected data and process it for testing purposes and troubleshooting.

·      To enhance our marketing and advertising, and to monitor current trends in the market.

·      To generate a personal profile of the user to make future visits to our website more personalised.

·      To provide customer support to our users.

·      To enhance safety and security of our users and services.

·      For research and development.

·      To request feedback.


3.    Under what circumstances do we disclose the user’s information to third parties?


Information about our customers is an important part of our business, and we are not in the business of selling our customers’ personal information to others. We may share the collected information of the user after taking their consent and for the following reasons:


·      We may be required to share the collected personal information under any legal obligation or as mandated by the government agencies.

·      The web analytics service called Google Analytics offered by Google tracks and reports website traffic. It uses the collected data to track and monitor the use of the Spirinova’s Service. The data is shared with other Google services.Google may use the collected data to contextualise and personalise the ads of its own marketing network. However, the user can opt-out of having made their activity on Spirinova’s website available to Google Analytics by installing theGoogle Analytics opt-out browser add-on. The add-on prevents the GoogleAnalytics JavaScript from sharing information with Google Analytics about visits activity.


4.    How long do we retain your information for?


We believe in safeguarding our users’ personal information and using it for lawful and/or necessary purposes listed in this Privacy Policy. We do not retain the information of our users for a period longer than necessary and shall only retain it for the purpose that it was collected for.


5.    What cookie policy do we follow on our webpage?


We may use cookies, or other tracking technologies on the Site to help customise the webpage and improve your experience. When you access the webpage, your personal information is not collected through the use of tracking technology.Most browsers are set accept cookies by default.


By using the Site, you agree to be bound by our Cookie Policy incorporate in thisPrivacy Policy.


6.    What is the relevant grievance redressal mechanism?


We respect the personal data and privacy of each of our users, and value the trust they put in us. We will take every necessary step to make the browsing hassle free. If the user wish to make a complaint, comment, suggestion regarding the website or regarding any discrepancy in processing of information, the user may reach out to our grievance officer at the below-mentioned contact.


·      Name: Amit Kumar

·      EmailID:

We assure that the matter will be resolved within a month’s time from the date of receipt of such grievance.

7.    How do we secure your personal data?


We maintain safeguards designed to protect the personal information the user provides against accidental, unlawful or unauthorised destruction, loss, alteration, access, disclosure or use. To protect the privacy and security, we verify the user’s identity before granting access or making changes to the user’s personal information. If the user has registered their profile on theWebsite, the ID and Password are required to access their account.


8.    How do we keep our Privacy Policy up to date?


To constantly improve the services we provide, we keep updating, and modifying the privacy policy periodically. The bottom of this page indicates the date thisPrivacy Policy was last updated on. We ensure that the users stay informed of the material changes we make, however, it is entirely the responsibility of the user to read the privacy policy carefully and routinely.